Shipping & Delivery

Upon confirmation of your order after the checkout process is complete, orders will be packed and dispatched for delivery within 3-5 working days. Please note this can take longer during peak periods such as festive seasons.

All orders ship out from Singapore.

Standard delivery should take 7 to 21 working days depending on countries and locations. Extended delivery areas may take longer depending on local customs clearance.

For Express delivery options, it typically takes between 3 to 7 working days, subject to local customs clearance.

We provide free Standard delivery to all orders.

Express delivery is available with additional charges subject to your selected shipping destination. All delivery charges exclude local taxes and duties – these are to be borne by recipient.

Once your order has shipped, you will receive an email containing a tracking number to track its progress online.

Note: Tracking numbers normally take approximately 48 hours to be available for tracking on the respective carrier tracking system. While the package has shipped, there will be no available information on its delivery status until the following business day.

*We aim to meet these delivery times but during peak periods (including sale) deliveries may take a little longer. Occasionally web updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services are not available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. We are not able to be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

You may contact us at info@airplus-intl.com if you have not received your order after expected delivery period.